Elevara Support
Contact Support
Our support team is here to help. Send us an email and we will respond as soon as possible.
Email SupportWhat to Include
To help us assist you quickly, please include the following in your message:
- The email address associated with your Elevara account
- A clear description of your question or issue
- Any relevant details, such as the device you are using or steps that led to the issue
Subscription Management
Elevara subscriptions are managed through the Apple App Store or Google Play. To cancel, modify, or review your subscription, please visit the store where you originally purchased it. Elevara support is unable to process subscription changes on your behalf.
Custom Audio Support
For questions about a custom audio order — including delivery, revisions, or our refund policy — please contact us at [email protected] with your order details.
Privacy and Account Deletion
For privacy-related requests, including account deletion, please contact [email protected]. You can also delete your account directly in the app under Settings → Account → Delete Account. For full details, visit our Delete Your Account page.
Important Wellness Notice
Elevara provides general wellness and personal-development content only. It does not provide medical advice, diagnosis, therapy, counseling, crisis intervention, or treatment.